Fix Caps Lock Turning Off with Shift Key on Windows 11

If you're experiencing issues with the Caps Lock turning off when you press the Shift key on your Windows 11 device, here are some effective solutions to resolve the problem.

What can I do if Caps Lock turns off with the Shift key?​

1. Change Caps Lock Behavior via Advanced Keyboard Settings​

• Open Settings:
  • Click on the Start Menu.
  • Select the gear icon to open the Settings app.
• Navigate to Time & Language:
  • In the Settings window, click on Time & Language.
• Access Typing Settings:
  • Click on Typing in the left-hand menu.
• Go to Advanced Keyboard Settings:
  • Scroll down and click on Advanced keyboard settings.
• Open Input Language Hot Keys:
  • Click on Input language hot keys. This will open a new window titled "Text Services and Input Languages".
• Switch to Advanced Key Settings:
  • In the new window, click on the Advanced Key Settings tab.
• Modify Caps Lock Behavior:
  • Under "To turn off Caps Lock," select Press the SHIFT key option.
• Apply and Save Changes:
  • Click Apply and then OK to save the changes.

By following these steps, you alter the behavior of Caps Lock so that pressing the Shift key will turn it off, saving you from accidental caps.

2. Update Your Keyboard Drivers​

• Open Device Manager:
  • Right-click on the Start Menu.
  • Select Device Manager from the context menu.
• Locate Keyboard Devices:
  • In Device Manager, expand the Keyboards section.
• Update Keyboard Driver:
  • Right-click your keyboard device and select Update driver.
  • Choose Search automatically for updated driver software.

Updating your keyboard drivers ensures that any software-related quirks are addressed, potentially fixing the Caps Lock issue.

3. Repair the corrupt system files​

• Press Windows + S to open Search, type Command Prompt in the text field, and click on Run as administrator.
• Click Yes in the UAC prompt.
• Paste the following DISM commands individually and hit Enter after each:DISM /Online /Cleanup-Image /CheckHealthDISM /Online /Cleanup-Image /ScanHealthDISM /Online /Cleanup-Image /RestoreHealth
• Next, use the following command to run the SFC scan:sfc /scannow
• Finally, reboot the PC to apply the changes.

4. Rollback Keyboard Driver​

• Open Device Manager:
  • Right-click on the Start Menu.
  • Select Device Manager.
• Locate Keyboard Devices:
  • Expand the Keyboards section.
• Rollback Driver:
  • Right-click your keyboard device and select Properties.
  • Navigate to the Driver tab and click Roll Back Driver.

Rolling back the driver can revert any recent updates that may have caused the Caps Lock issue.

5. Disable Caps Lock Notification​

• Open Settings:
  • Click on the Start Menu and select the gear icon to open the Settings app.
• Navigate to Ease of Access:
  • Click on Ease of Access.
• Open Keyboard Settings:
  • Scroll down and click on Keyboard under the "Interaction" section.
• Disable Notifications:
  • Locate the option for Use Toggle Keys and turn it off if it’s enabled.

Disabling Caps Lock notifications can sometimes resolve issues related to the Caps Lock key behavior.

6. Check Keyboard Settings in Safe Mode​

• Reboot into Safe Mode:
  • Open the Start Menu, click on the power icon, hold down the Shift key, and select Restart.
  • Continue holding the Shift key until the Advanced Startup menu appears.
  • Click on Troubleshoot, then Advanced options, and Startup Settings. Click Restart.
  • Once your PC restarts, press the F4 key to boot into Safe Mode.
• Test Keyboard:
  • In Safe Mode, test if the Caps Lock behavior persists.

If the issue doesn't occur in Safe Mode, it’s likely caused by a third-party application or driver, isolating the problem can resolve it.

6. Checking Hardware Issues​

• Identify Potential Hardware Faults:
  • Unplug the keyboard and connect it to another computer.
  • Test if the Caps Lock issue persists.
• Contact Support:
  • If the problem still occurs, consider contacting the manufacturer or taking it to a technician for further diagnosis.

Hardware issues can also be responsible for erratic Caps Lock behavior, and professional help may be required.

By following these solutions, you can adjust or fix the Caps Lock behavior on your Windows 11 system, making your typing experience more efficient and error-free.