CTRL+A not working

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loopygram

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My daughter got me this computer for Christmas which came with Win 11. I like Win 11 but since I got it I can't use CTRL+A to 'select all'. I looked at a couple of suggestions turning on the sticky keys under keyboard. Worked once and I went back to keyboard ease of access and it had shut off. So I turned it on again and used a suggestion using the Command Prompt. - worked once and stopped again. Again it has turned off. What can I do to fix. Thanks in Advance
 
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